Tag Archives: Walgreens

Walgreens (US-based pharmacy), As You Sow (civil society), and engineered hydroxyapatite (HA) nanoparticles

As You Sow has graced this blog before, notably in a March 13, 2015 posting about their success getting the corporate giant, Dunkin’ Donuts, to stop its practice of making powdered sugar whiter by adding nanoscale (and other scales) of titanium dioxide. What’s notable about As You Sow is that it files shareholder resolutions (in other words, the society owns shares of their corporate target) as one of its protest tactics.

This time, As You Sow has focused on Walgreens, a US pharmacy giant. This company has chosen a response that differs from Dunkin’ Donuts’ according to a Sept. 21, 2016 news item on Nanotechnology Now,

Rather than respond to shareholder concerns that Walgreens’ store-brand infant formula may contain harmful, “needle-like” nanomaterials, Walgreens filed a motion with the SEC [US Securities and Regulatory Commission] to block the inquiry.

A Sept. 21, 2016 As You Sow press release, which originated the news item, fills in a few details,

Walgreen’s Well Beginnings™ Advantage® infant formula has been reported to contain engineered hydroxyapatite (HA) nanoparticles, according to independent laboratory testing commissioned by nonprofit group Friends of the Earth. The E.U. Scientific Committee on Consumer Safety (SCCS) has determined that nano-HA may be toxic to humans and that the needle-form of nano-HA should not be used in products.

Walgreens’ “no-action letter” to the SEC argues that the company can exclude the shareholder proposal because “the use of nanomaterials in products … does not involve a significant social policy issue.” The company also claims its infant formula does not contain engineered nanomaterials, contrary to the independent laboratory testing.

“Walgreens is effectively silencing shareholder discussion of this subject,” said Austin Wilson, Environmental Health Program Manager of shareholder advocacy group As You Sow. “If Walgreens had responded to consumers’ and investors’ concerns, there would be no need for shareholders to file a proposal.”

“Shareholders will ultimately bear the burden of litigation if infants are harmed,” said Danielle Fugere, President and Chief Counsel of As You Sow. “Walgreens’ attempt to silence, rather than address, shareholder concerns raises red flags. To be successful, Walgreens must remain a trusted name for consumers and it can’t do that by sweeping new health studies under the rug.”

Nanoparticles are extremely small particles that can permeate cell membranes and travel throughout the body, including into organs, in ways that larger ingredients cannot. The extremely small size of nanoparticles may result in greater toxicity for human health and the environment.

The shareholder proposal asks the company to issue a report about actions the company is taking to reduce or eliminate the risk of nanoparticles.

In 2014, Dunkin’ Donuts reached an agreement with As You Sow to remove the nanoparticle titanium dioxide from its donuts. Starbucks plans to remove it from all products by 2017, and Krispy Kreme is reformulating its products to exclude titanium dioxide and other nanoparticles.

To seemingly dismiss concerns about their brand infant formula appears to be an odd tactic for Walgreens. After all this is infant safety and it’s the kind of thing that makes people very, very angry. On the other hand, Friends of the Earth has not always been scrupulous in its presentation of ‘facts’ (see my Feb. 9, 2012 posting).

2016 hasn’t been a good year for Walgreens. In June they ended their high profile partnership with blood testing startup, Theranos. From a June 13, 2016 article by Abigail Tracy for Vanity Fair,

After months of getting pummeled at the hands of regulators and the media over its questionable blood-testing technology, Theranos may have just been dealt its final blow. Walgreens, the main source of Theranos’s customers, has officially ended its partnership with the embattled biotech company, cutting off a critical revenue stream for founder Elizabeth Holmes’s once-promising start-up.

In a statement issued Sunday [June 12, 2016], the drugstore chain announced that it was terminating its nearly three-year-long relationship with the once $9 billion company and would immediately close all 40 Theranos-testing locations in its Arizona stores, The Wall Street Journal reports. Like so many in Silicon Valley, Walgreens fell victim to Holmes’s claims that Theranos’s technology, and its proprietary diagnostic product, Edison, would revolutionize blood testing and put its rivals, Laboratory Corporation of America and Quest Diagnostics, out of business. When it inked its deal with Holmes in 2013, Walgreens failed to properly vet the Edison technology, which was billed as being capable of conducting hundreds of diagnostics tests with just a few drops of blood.

You can read more about the Theranos situation in Tracy’s June 13, 2016 article and I have some details in a Sept. 2, 2016 posting where I feature the scandal and the proposed movie about Theranos (and other ‘science’ movies).

Getting back to Walgreens, you can find the As You Sow resolution here.

Interactive chat with Amy Krouse Rosenthal’s memoir

It’s nice to see writers using technology in their literary work to create new forms although I do admit to a pang at the thought that this might have a deleterious effect on book clubs as the headline (Ditch Your Book Club: This AI-Powered Memoir Wants To Chat With You) for Claire Zulkey’s Sept. 1, 2016 article for Fast Company suggests,

Instead of attempting to write a book that would defeat the distractions of a smartphone, author Amy Krouse Rosenthal decided to make the two kiss and make up with her new memoir.

“I have this habit of doing interactive stuff,” says the Chicago writer and filmmaker, whose previous projects have enticed readers to communicate via email, website, or in person, and before all that, a P.O. box. As she pondered a logical follow-up to her 2005 memoir Encyclopedia of an Ordinary Life (which, among other prompts, offered readers a sample of her favorite perfume if they got in touch via her website), Rosenthal hit upon the concept of a textbook. The idea appealed to her, for its bibliographical elements and as a new way of conversing with her readers. And also, of course, because of the double meaning of the title. Textbook, which went on sale August 9 [2016], is a book readers can send texts to, and the book will text them back. “When I realized the wordplay opportunity, and that nobody had done that before, I loved it,” Rosenthal says. “Most people would probably be reading with a phone in their hands anyway.”

Rosenthal may be best known for the dozens of children’s books she’s published, but Encyclopedia was listed in Amazon’s top 10 memoirs of the decade for its alphabetized musings gathered together under the premise, “I have not survived against all odds. I have not lived to tell. I have not witnessed the extraordinary. This is my story.” Her writing often celebrates the serendipitous moment, the smallness of our world, the misheard sentence that was better than the real one—always in praise of the flashes of magic in our mundane lives. Textbook, Rosenthal says, is not a prequel or a sequel but “an equal” to Encyclopedia. It is organized by subject, and Rosenthal shares her favorite anagrams, admits a bias against people who sign emails with just their initials, and exhorts readers, next time they are at a party, to attempt to write a “group biography.” …

… when she sent the book out to publishers, Rosenthal explains, “Pretty much everybody got it. Nobody said, ‘We want to do this book but we don’t want to do that texting thing.’”

Zulkey also covers some of the nitty gritty elements of getting this book published and developed,

After she signed with Dutton, Rosenthal’s editors got in touch with OneReach, a Denver company that specializes in providing multichannel, conversational bot experiences, “This book is a great illustration of what we’re going to see a lot more of in the future,” says OneReach cofounder Robb Wilson. “It’s conversational and has some basic AI components in it.”

Textbook has nearly 20 interactive elements to it, some of which involve email or going to the book’s website, but many are purely text-message-based. One example is a prompt to send in good thoughts, which Rosenthal will then print and send out in a bottle to sea. Another asks readers to text photos of a rainbow they are witnessing in real time. The rainbow and its location are then posted on the book’s website in a live rainbow feed. And yet another puts out a call for suggestions for matching tattoos that at least one reader and Rosenthal will eventually get. Three weeks after its publication date, the book has received texts from over 600 readers.

Nearly anyone who has received a text from Walgreens saying a prescription is ready, gotten an appointment confirmation from a dentist, or even voted on American Idol has interacted with the type of technology OneReach handles. But behind the scenes of that technology were artistic quandaries that Rosenthal and the team had to solve or work around.

For instance, the reader has the option to pick and choose which prompts to engage with and in what order, which is not typically how text chains work. “Normally, with an automated text message you’re in kind of a lineal format,” says Justin Biel, who built Textbook’s system and made sure that if you skipped the best-wishes text, for instance, and go right to the rainbow, you wouldn’t get an error message. At one point Rosenthal and her assistant manually tried every possible permutation of text to confirm that there were no hitches jumping from one prompt to another.

Engineers also made lots of revisions so that the system felt like readers were having a realistic text conversation with a person, rather than a bot or someone who had obviously written out the messages ahead of time. “It’s a fine line between robotic and poetic,” Rosenthal says.

Unlike your Instacart shopper whom you hope doesn’t need to text to ask you about substitutions, Textbook readers will never receive a message alerting them to a new Rosenthal signing or a discount at Amazon. No promo or marketing messages, ever. “In a way, that’s a betrayal,” Wilson says. Texting, to him, is “a personal channel, and to try to use that channel for blatant reasons, I think, hurts you more than it helps you.

Zulkey’s piece is a good read and includes images and an embedded video.