This is take on artificial intelligence that I haven’t encountered before. Sean Captain’s Nov. 15, 2016 article for Fast Company profiles industry giant GE (General Electric) and its foray into that world (Note: Links have been removed),
When you hear the term “artificial intelligence,” you may think of tech giants Amazon, Google, IBM, Microsoft, or Facebook. Industrial powerhouse General Electric is now aiming to be included on that short list. It may not have a chipper digital assistant like Cortana or Alexa. It won’t sort through selfies, but it will look through X-rays. It won’t recommend movies, but it will suggest how to care for a diesel locomotive. Today, GE announced a pair of acquisitions and new services that will bring machine learning AI to the kinds of products it’s known for, including planes, trains, X-ray machines, and power plants.
The effort started in 2015 when GE announced Predix Cloud—an online platform to network and collect data from sensors on industrial machinery such as gas turbines or windmills. At the time, GE touted the benefits of using machine learning to find patterns in sensor data that could lead to energy savings or preventative maintenance before a breakdown. Predix Cloud opened up to customers in February [2016?], but GE is still building up the AI capabilities to fulfill the promise. “We were using machine learning, but I would call it in a custom way,” says Bill Ruh, GE’s chief digital officer and CEO of its GE Digital business (GE calls its division heads CEOs). “And we hadn’t gotten to a general-purpose framework in machine learning.”
Today [Nov. 15, 2016] GE revealed the purchase of two AI companies that Ruh says will get them there. Bit Stew Systems, founded in 2005, was already doing much of what Predix Cloud promises—collecting and analyzing sensor data from power utilities, oil and gas companies, aviation, and factories. (GE Ventures has funded the company.) Customers include BC Hydro, Pacific Gas & Electric, and Scottish & Southern Energy.
The second purchase, Wise.io is a less obvious purchase. Founded by astrophysics and AI experts using machine learning to study the heavens, the company reapplied the tech to streamlining a company’s customer support systems, picking up clients like Pinterest, Twilio, and TaskRabbit. GE believes the technology will transfer yet again, to managing industrial machines. “I think by the middle of next year we will have a full machine learning stack,” says Ruh.
Though young, Predix is growing fast, with 270 partner companies using the platform, according to GE, which expects revenue on software and services to grow over 25% this year, to more than $7 billion. Ruh calls Predix a “significant part” of that extra money. And he’s ready to brag, taking a jab at IBM Watson for being a “general-purpose” machine-learning provider without the deep knowledge of the industries it serves. “We have domain algorithms, on machine learning, that’ll know what a power plant is and all the depth of that, that a general-purpose machine learning will never really understand,” he says.
One especially dull-sounding new Predix service—Predictive Corrosion Management—touches on a very hot political issue: giant oil and gas pipeline projects. Over 400 people have been arrested in months of protests against the Dakota Access Pipeline, which would carry crude oil from North Dakota to Illinois. The issue is very complicated, but one concern of protestors is that a pipeline rupture would contaminate drinking water for the Standing Rock Sioux reservation.
“I think absolutely this is aimed at that problem. If you look at why pipelines spill, it’s corrosion,” says Ruh. “We believe that 10 years from now, we can detect a leak before it occurs and fix it before you see it happen.” Given how political battles over pipelines drag on, 10 years might not be so long to wait.
I recommend reading the article in its entirety if you have the time. And, for those of us in British Columbia, Canada, it was a surprise to see BC Hydro on the list of customers for one of GE’s new acquisitions. As well, that business about the pipelines hits home hard given the current debates (Enbridge Northern Gateway Pipelines) here. *ETA Dec. 27, 2016: This was originally edited just prior to publication to include information about the announcement by the Trudeau cabinet approving two pipelines for TransMountain and Enbridge respectively while rejecting the Northern Gateway pipeline (Canadian Broadcasting Corporation [CBC] online news Nov. 29, 2016). I trust this second edit will stick.*
It seems GE is splashing out in a big way. There’s a second piece on Fast Company, a Nov. 16, 2016 article by Sean Captain (again) this time featuring a chat between an engineer and a robotic power plant,
We are entering the era of talking machines—and it’s about more than just asking Amazon’s Alexa to turn down the music. General Electric has built a digital assistant into its cloud service for managing power plants, jet engines, locomotives, and the other heavy equipment it builds. Over the internet, an engineer can ask a machine—even one hundreds of miles away—how it’s doing and what it needs. …
Voice controls are built on top of GE’s Digital Twin program, which uses sensor readings from machinery to create virtual models in cyberspace. “That model is constantly getting a stream of data, both operational and environmental,” says Colin Parris, VP at GE Software Research. “So it’s adapting itself to that type of data.” The machines live virtual lives online, allowing engineers to see how efficiently each is running and if they are wearing down.
GE partnered with Microsoft on the interface, using the Bing Speech API (the same tech powering the Cortana digital assistant), with special training on key terms like “rotor.” The twin had little trouble understanding the Mandarin Chinese accent of Bo Yu, one of the researchers who built the system; nor did it stumble on Parris’s Trinidad accent. Digital Twin will also work with Microsoft’s HoloLens mixed reality goggles, allowing someone to step into a 3D image of the equipment.
I can’t help wondering if there are some jobs that were eliminated with this technology.